Note that unlocking the screen using a mouse may be difficult or not even possible for some phone models. If you use a screen lock, you may be able to unlock the screen lock using a mouse and then backup your content. To back up your content, your device must be unlocked. You can move content from your device to a memory card (SD card) or to a cloud backup service (online account) before you hand in the device for repair. If the screen of your phone or tablet has stopped working, you may still be able to navigate the display and use the device using a mouse and a USB OTG adapter cable.
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